WORKPLACE CULTURE

The Most Important Part of Your Business

Organisational culture is the environment your business goes to work in.  It is created by the people in your business, not by the owners or leaders of your business.  Simply put, it can be described as ‘the way we do things around here’, and every time someone new arrives in your business, the existing culture influences them to join it, and become a part of what it is.  Your culture has been developing since the inception of your business and it is an expression of the impact of everything that has happened to it.

Your culture is the most impacting aspect of your business; it affects your bottom line, your productivity, your results, how your industry views you, the success of your marketing campaigns and whether you can attract and hold the best talent your industry has to offer.

To develop a better culture, you must approach the development process in a systematic, disciplined and wholistic way; if you don’t, what you do will just become another bit of what already exists.  If you get the process right, your business will become an authentic leader in its industry and what you will see on a daily basis, can only be described as extraordinary.

Transformation of a business culture is not something you can put on ‘the list’ and get done quickly; the change you want must be well targeted and work towards something that is an authentic reflection of your company’s ‘best self’, not an idea constructed in a boardroom to be handed down to your people.

The traditional ‘command and control’ methodology is still very prevalent in corporate business, despite a growing demand for a more collaborative approach where leaders, managers and their teams have the empowerment to decide and execute their decisions.  The expanding digital impact and new business practices designed to encourage collaboration and to harness the intelligence and the commitment of everyone, have struggled, and recent studies suggest most organisations revert to their old ways quite quickly.

‘A high-impact, company-wide development process that is as meaningful to each individual as it is to the whole culture, brings longevity and is sustainable, because people take the learning home with them and use it everywhere in their lives.  It is an integrated process, permeating all levels of the business, the work teams and family teams of your people.  This is what builds great culture.

Susie Walker specialises in sustainable cultural development and people empowerment. She provides a suite of specific programs, tailored to your organisational needs, designed to bring genuine capability to your leaders, proactive teamwork and collaborative relationships to your workplace and a vibrant and transparent company culture into your business.


Typically, following this type of cultural process, there are synergistic outcomes that include:

  • A workplace filled with individuals, competent in their interpersonal skills and passionate to support the development of those around them
  • Staff who maintain their own work/life balance and are happy to come to work because they feel valued and inspired
  • An empowered leadership mindset at every level of the organisation which enables responsibility and accountability at every level
  • A business that attracts and holds the best people in your industry
  • Observable pride and a proactive, professional attitude in employees who feel privileged to be part of the business


‘These programs are powerful, experiential and meaningful; they will strongly impact how your people work together in the future and produce a company culture that is sophisticated, innovative, aligned and cohesive, and a clear demonstration to other businesses of what is possible.’