Strategic Business Advice

For over 30 years, Susie Walker has been working with organisations across a wide variety of industries to help them to translate their business strategies into practical, everyday activities that bring winning outcomes.  She is an experienced professional, specialising in cultural transformation, leadership development and the acceleration of company-wide ‘mindset shifts ‘, to foster open communication, engaged innovation and proactive collaboration as company ‘norms’.

Consultation Process

The Consultation Process is a series of open, interactive discussions designed to fully explore the opportunities existing within your organisation for cultural and leadership development; they are a critical first step to establish alignment and understand the options for real and sustainable outcomes.

    Using a strong intuitive and rational approach, Susie will listen carefully to your needs and aims and then engage in an open discussion to explore industry parameters, any specific issues and an overview of your business activities.
    With an overview of your organisation’s needs and key activities in mind, Susie will then meet with your key leadership positions and engage them in an open forum to explore their ideas and discuss their views on the key development needs for leadership and culture within the business and also to answer any questions raised.
    To further clarify existing cultural norms and competencies, Susie will then provide a comprehensive diagnostic process including: an onsite ‘Dialogue Survey’ to confirm development needs and ‘listen to your culture’; leadership inquiry tools to measure the existing leadership focus and observation sessions of you and your people at work, to witness your business ‘culture in action’.
    Based on your discussions, the leader’s forum and the findings of the diagnostic, Susie will then design a strategic approach, founded on your aims and tailored to ‘fit’ your business, your people and the demands of your particular industry.  She will then present a Strategic Cultural Plan to you and invite further input, ideas and discussion to reach agreement.
    As a follow-up to these discussions and planning sessions, a targeted training and development process will be implemented in your organisation. The process will be focused on developing the capability within your organisational leaders to drive the cultural development process with input, support and training from Susie Walker; she will also monitor the process and provide tactical staff forums, intensives and training sessions to guide and align progress.

This five-step process is a precursor to the implementation of a company-wide project or smaller targeted services and can be tailored to reflect the size of your business, any budgetary constraints and other key factors. The Consultation Process ensures that any work that is carried out, is well aligned and consistent with real business needs.